Term Of Use - LuLove

PAYMENT POLICY

1. PayPal Express Checkout
2. You can pay with your credit card if you don’t have a PayPal account.
3. Israeli Tax Invoice would be attached and send with the item.

PERSONALISATION POLICY

1. All items are one of a kind and individual.
2. All items are handmade, and there may be imperfections, each item is a piece of art and cannot be replaced with a duplicate one.

SHIPMENT POLICY

1. We ship worldwide.
2. All our international shipments are fully insured, sent with a tracking number,
and will be shipped 3-4 days after payment.
3. Items shipped from our studio in Beer-Sheva ISRAEL via Israeli Post.
It takes around 1-3 weeks getting to the US and Europe.
4. Deliveries overseas may be charged in coasts of costumes (import tax) or Vat (value added tax) according to the states specific law. These charges are hard to predict and are out of our control. Any charge of this kind will be paid by the purchaser.
5. We will not be held responsible for delays or lost items due to customs or postal services, moreover if needed, you are responsible for picking up your item at your nearest post office.

EXCHANGE POLICY

1. Exchange or return may be made 60 days from the day of receiving the item, along with the tax invoice receipt.
2. Address of shipping for exchange/return: HeHaluts 100, Beer-Sheva, Israel, 8420736.

For any other question please contact us at – support@lu-love.com

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